Support

Report Issues & Request Features

We use GitHub to track bugs and feature requests:

You can also access these directly from the app via Help > Report a Bug or Help > Request a Feature.

Getting Started

Contextify automatically discovers Claude Code and Codex projects in:

  • ~/.claude/projects/
  • ~/.codex/sessions/

The first launch will scan these directories and ingest conversation history. This may take a few moments depending on the number of sessions.

Common Questions

How do I change the active project?

Click on any project tab at the top of the window, or press Cmd+Shift+P to open the Projects window.

Where is my data stored?

All data is stored locally in ~/Library/Application Support/Contextify/contextify.db by default. You can change this location in Settings > Database tab.

Can I use a custom database location?

Yes! Go to Settings > Database tab to choose a custom location. This is useful if you want to store the database on Dropbox, iCloud Drive, or an external drive.

Why do some entries show an hourglass?

Contextify uses lazy summarization to save battery. Entries show an hourglass icon while waiting to be summarized. Summaries are generated as you scroll to them. If you scroll away before summarization completes, it pauses until you return.

What do the blue arrows mean?

A blue arrow indicates a "directive" - a request you made for the AI to do something. Contextify tracks these so you can see when tasks were requested and completed.

What does the orange "QUEUED" badge mean?

This appears on messages you sent while Claude was actively working on tools. It lets you see exactly when Claude took your pending message into consideration, even during long-running operations.

What's the difference between App Store and DMG?

Both versions are functionally identical, with a few differences:

  • DMG: Shows git status, faster performance, simpler first-run setup
  • App Store: Sandboxed (good for corporate IT compliance), automatic updates via App Store

We recommend the DMG for most developers. See Download for details.

Is it safe to delete the database?

Yes. If your original transcript files still exist in ~/.claude/projects/ and ~/.codex/sessions/, Contextify will rebuild the database from them on next launch. Only summaries would need to be regenerated.

How do I repair a corrupted transcript?

Contextify includes a built-in transcript repair tool. If you encounter API 400 errors when resuming Claude Code Web sessions, the repair tool can detect and fix common corruption issues.

Does Contextify send data to the cloud?

No. All data processing happens entirely on your Mac. No information is transmitted to external servers. See our Privacy Policy for details.

How do I view older sessions?

Open the Transcripts Inventory window (Window menu) to browse all sessions across all projects. You can search, filter, and switch to any previous session.

Can I delete a project?

Yes. In the Projects window (Cmd+Shift+P), right-click on a project and select "Remove Project" or use the context menu options.

System Requirements

  • macOS 26 (Tahoe) required
  • Apple Silicon (M1 or later) required for Apple Intelligence
  • Works with Claude Code and Codex CLI

Contact

For general inquiries or private support requests:

Email: support@contextify.sh

We typically respond within 24-48 hours.